" /> Online Video Game Rentals - Rent or Buy Video Games Online
Call us 08 7231 5027


Privacy Policy


Last updated: January 30, 2017

Getgaming.com.au ABN:
38764988965 is aware of your concerns about the use of your personal information. We attempt to use and share personal information that we collect online carefully and sensibly. This notice describes our privacy policy. By visiting Getgaming.com.au, you are accepting the practices described in this privacy notice.

Our online privacy policy applies only to information that we collect from customers online who visit Getgaming.com.au. This website contains links to other websites. Getgaming.com.au is not responsible for the privacy practices or the content of such other websites.

In this document, the word "computer" means any device used to connect to Getgaming.com.au, including, but not limited to, mobile devices.

Here is a list of the information we collect, and why it is necessary to collect it:

1   Basic identification and contact information, such as your name and contact details.

This information is used:
1.1         to provide you with the services which you request;
1.2         to maintain our accounts;
1.3         for billing;
1.4         to enable us to answer your enquiries;
1.5         for verifying your identity for security purposes;
1.6         for marketing our services and products;
1.7         to help make our web site as useful to you as possible;
1.8         information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

2   Your domain name and email address

Are recognised by our servers and the pages that you visit are recorded. This information is used:

in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
2.2         to send you news about the services to which you have signed up;
2.3         to tell you about other of our services.

3   Financial information, including credit card details

This information is used to obtain payment for goods and services you have ordered from us. This information is taken through a page certified as secure by GeoTrust (http://www.geotrust.com). You will note that this page has a web address starting “https”, not “http”.  The additional “s” denotes its secure status. Such information is automatically encrypted as soon as you confirm it and passes in encrypted form to our contracted merchant service provider, the National Australia Bank (NAB), who automatically arranges the transfer from your bank account to ours.  We store the encrypted version on our servers, to save you having to re-enter it when you buy from us again, after when it is automatically deleted.  The encrypted information is retained whilst your account is active and then for a period of 3 months after your membership is cancelled, when it is automatically deleted.

Note: your Internet browser may produce a warning message.  This is automatic and does not reflect on the high level of security built into our system.

4   Your Getgaming.com.au personal username

Is available to be seen by members throughout the world. No contact details whatever are given out with it. This information is not used for marketing purposes
of any sort.  Information, which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.  Some of this information is classified as sensitive information by the Australian Data Protection Acts.  We make the assumption that in giving this information to us, you consent to our holding it for the duration of your membership.
The Data is retained for a period of 3 months after the membership is cancelled, when it is automatically deleted.

5   Information volunteered by you

for a particular purpose, for example a personal profile, survey, or contest.  This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires.  We will make absolutely clear on the face of the page, any intention to publicise the name of a winner. In most cases the username selected when signing up at getgaming will be the name that is publicised, the username has no security implications within getgaming.com.au and does not specifically reveal personal details about the member.

6   We occasionally run our own email surveys

And we ask visitors for contact, demographic and technical information. We use contact data from our surveys to send users information about our company. This information is also used to contact visitors to learn more about specific problems they might have reported or to give them rewards, if such a reward program is part of the survey. The demographic information is used to learn more about the types of people who visit our site.

7   We run contests on our site in which we ask visitors for contact information

(such as their email address or member username). We use this information to contact the winners. We may share contest information entered on our website with our business and marketing partners.

8   We allow customers to post reviews

And to allow visitors to communicate information on products. When posting a review, you can optionally display your name, an alias, or remain anonymous. However, if you disclose personally identifiable information in your review, that information is public information and may increase your chance of receiving unsolicited email. You should use discretion when disclosing information on-line.

9   Automatic Collection of Information:

If you purchase any products online, or have any other interaction with our website, we will receive and store information that you provide or that is generated by your actions. For example, like many websites, we use "cookies," which are placed on your computer (explained in more detail below), to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. It also lets us personalize your experience at Getgaming.com.au tailoring the content to your interests. A number of companies offer utilities designed to help you visit websites anonymously, but if you use these utilities, it may limit your ability to use personalized features that we offer.

The information we receive or can determine from your interaction with our website includes your Internet (IP) address; login and password information; e-mail address;
web browser type and version; operating system and computer platform; purchase history, which we may aggregate with similar information from other customers; the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time; cookie number; products you viewed or searched for; areas of our website you visited; and the phone number you used to call our telephone number. We also may log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits.

E-mail Communications:

We provide email links on our "Contact Us" page that allow you to contact us directly with any questions or comments you may have. We may receive a confirmation when you open any e-mail that we send to you, if your computer supports such capabilities. If you send us any email, we will retain such email and your email address for response.

An Explanation of "Cookies"

Cookies are alphanumeric identifiers that are placed by us on your computer's storage system through your web browser to enable our systems to recognize your browser when you make future visits to our website, and to store certain information (such as items placed in your shopping cart) between visits.

You can stop your computer from storing cookies if you want to. Most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You should look in the "help" area shown on your browser's toolbar. Because cookies allow you to have the benefit of our personalized features, we recommend that you leave them turned on. You MUST have cookies enabled in order to checkout on our website.

Use of Our Website by Children

Getgaming.com.au does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Getgaming.com.au only with the involvement of a parent or guardian.

Affiliate information

This is information given to us in the course of your business and ours as you have applied to join our affiliate scheme. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. This information is used:

13.1         to maintain our accounts and affiliate records;
13.2         for billing;
13.3         to enable us to answer your enquiries;
13.4         for verifying your identity for security purposes;
.5         to send you news about the services to which you have signed up;
13.6         to tell you about other of our services.

14   Business information

This is information given to us in the course of your business and ours such as in relation to your application to partner with us or advertise with us. Such information is retained for business use only.  We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you and any partner to reciprocate this policy.

Disclosure to Government

and their agencies. We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.

16   We May Change These Terms

Whether or not you have viewed our terms and conditions of this website, or this privacy policy, and whether or not you have chosen to not receive notices from us, those terms and notices will still govern your use of Getgaming.com.au. We may update or change our terms and conditions and this privacy policy at any time and from time to time, as we determine is appropriate. It is your responsibility to review them for changes.

Information request

At any time you may review or update the personally identifiable information that we hold about you, by either using the member area within Getgaming.com.au or by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

This privacy policy has been compiled so as to comply with current Australian, UK, US and EU legislation, so far as we are aware.  If you have any question regarding the privacy policy, please contact us at:

PO Box 12
08 7231 5027
Email: support@getgaming.com.au

More information on Australian privacy legislation is available from the Office of the Federal Privacy Commissioner at www.privacy.gov.au

18   Related Practices and Information

Terms and Conditions of Use may be found by clicking here.


GetGaming.com.au online video game rentals - Rent or buy video games online.

GetGaming is the #1 online video game rental service. Rent Xbox One, PS4, PSVR, PS3, PS2, PSP, PS Vita, Xbox 360, Nintendo Switch, DS, 3DS, Wii, Wii U video games. New and used games are also available for purchase. What are you waiting for? Get access to video game rentals delivered to your door from only $29.95. We offer monthly plans starting at $29.95 for 1 game at a time or $39.95 for 2 games at a time. Both monthly plans include unlimited exchanges and FREE postage. You can cancel your membership at any time. There are no due dates or late fees on monthly plans.